![]() ![]() There is no point in me telling you well, go try again and maybe you will be successful this time. I am trying to find out what caused that. Well, something didn't work, and you tried other ways. You said you received a prompt from Adobe and installed FP that way. Without the information that I need from you, I can't help you. do you have permission to access the Registry that is done during an Install and on There are so many variables involved with the Adobe Flash Player and the Java, as the troubleshooting article states.įirewalls, Anti-virus/spyware, toolbars, other activex controls, BHO's, Helpers, the browser versions & restrictions, ![]() Is it not there at all, did you delete it? Remove it? You don't list it as Enabled or Disabled. Then you listed that in Add/Remove Shockwave Player vs 11.5, but yet you don't list an ActiveX Control for it in IE. You list 2 Java entries in the disabled add ons in IE which reflect a later Java install than what is listed in Add/Remove. As I said in my previous post, there are certain add ons that MUST be enabled after an I need to know ALL of the add ons that are listed in IE, I do not have time to explain all of the reasons I have for asking. I ask for certain information in order to know what to advise you to do. Hi jk, For some reason we are not communicating. Right now, please find the add ons and post them back, decide on McAfee, check & see if you have the Tea Timer running in Spybot and if Spybot has an anti-virus. I don't understand why these procedures were not done by the "techs". What needs to be done to get rid of the Flash Player files that are installed and install the Flash Player correctly, update your Java and get your computer working with FP & Java isn't a "one click" exercise. If you decide to get rid of it, there is an exact procedure to do so to make sure no hidden files are still running in the background even though you think it is uninstalled. Unless you are attached to McAfee for some reason, I would rid my system of it entirely. There is going to be a problem with McAfee since even when you disable it and are not even connected to the internet, upon a reboot(necessary during the Uninstall/Install) it enables itself automatically. What you need to do is prepare your computer for an Uninstall/Install and the best way would be from the Desktop, which I can give you exact instructions for. No toolbars, good Security Tab on Medium, correct. In your Add/Remove the Flash Player 10 plugin is for a different browser, not IE ![]() McAfee/Spybot may conflict, it would depend on whether Spybot has an Anti-Virus component or if you use Tea Timer. Try to find where the add ons are located because there are more. When you went to Tools and clicked on Manage add ons, was there a section "add ons currently loaded" and "add ons that have been used"? I'm not sure how they are listed in IE7 since I don't use it. The rest of the files are for a different browser, perhaps Firefox? or Chrome? or? In your Flash folder you only have one component of Flash Player and it pertains to an old version for IE. The information I need and the questions that need answered have a purpose. I realize these are a lot of questions, but there could be an Uninstall, Install problem or an add on problem preventing you from viewing Flash content. Is the setting on Medium for the Internet zone? If not, Go to Tools, click on Internet Options and click on the Security Tab. While you are there, check if there is a listing for a DLM(download manager) or GetPlus. Please go to Add/Remove and post back all Adobe listings and Java listings. What Anti-Virus/Spyware program do you use and does it have it's own Firewall? If not then I assume you use the Windows Firewall.ĭo you use any third party Toolbars? If so, which? In order to find out exactly what the issue is, there is additional information that I need in order to determine that. Open this and post back every file that is listed there.ĭid you have a chance to check the add on Shockwave Flash Object(see my Post#5 to you) Look for a large folder System32, right click and Open, look for Macromed folder and right click and Open. Hi JK, to the Flash folder: Click on Start, Computer, right click on Local Disk(C:), right click on Windows folder and Open, ![]()
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